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Preseem helps Regional ISPs boost competitiveness, reduce support costs, improve efficiency, and delight customers with a proactive approach to network and subscriber management. Here are our latest platform enhancements driving this mission.

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Improvement
2 months ago

⭐️ Enhancement: Faster Web App, Visual Improvements to Access Point Views ⭐️

We've made enhancements to the Access Point instance views in Preseem, to make it easier to find the key operational insights you need. Along with noticeable speed improvements to the Preseem App, AP views now offer insights similar to the recently released enhancements to CPE views, including:

  • The Port Picker on the Metrics tab is now available for Access Points
  • The ordering of some charts has been re-organized
  • Charts and graphs in the Preseem App load even faster

You can see the updated AP instance views and other operational metric charts in Preseem by:

  • Searching for any Access Point by name using Preseem’s Global Search Capability, or
  • Selecting an Access Point from the list displayed in Network > Access Points

Ready to explore the updates? Check out the feature tour below:👇

For more Preseem Product Tours, Click Here. To see what's new in Preseem, Click Here. 

Avatar of authorMatt Duench
AnnouncementImprovement
3 months ago

📣 New Tarana RN and Link Rate Metrics in Preseem 📣

Tarana’s G1 technology brings ISPs powerful tools for delivering high-speed broadband connectivity to subscribers who didn’t have this option before.

But how can you be sure that your Tarana CPE radios (RNs) can support the plan speeds you advertise to your subscribers? That’s where Preseem’s new Tarana RN and Link Rate Metrics come in. 

Uniquely available in Preseem, Link Rate metrics are critical KPIs that enable ISPs to benchmark the performance of their Tarana RNs. Link Rates approximate the data rate that could be received at any one time by the CPE radio. A Tx/Rx Link Rate measurement that is BELOW the customer's advertised plan speed could indicate a problem. It helps to improve operations, and enables your support teams troubleshoot the root cause of slow internet calls, faster.

Ready to explore the new Tarana RN and Link Rate metrics?

Check out the interactive feature tour below:👇

Preseem Tarana RN Link Rate Metrics Interactive Tour

For more Preseem Product Tours, Click Here. Also, be sure to check out our Tarana Vendor Spotlight to learn more about the enhanced visibility and insight you get with Preseem.

Avatar of authorMatt Duench
Improvement
3 months ago

📈Enhancement: Faster Web App, Visual Improvements, and RF Link Rate Imbalance Metrics in CPE Overview📈

We’ve made Preseem even better! Along with noticeable speed improvements, and visual enhancements to the Preseem Web App for a smoother experience, accessing key operational metrics about the CPE radios across your network is now easier than ever.

As part of this update, we’ve added the RF Link Rate Imbalance Metric directly to the CPE Overview page. You can view this and other operational metric charts by:

  • Searching for any CPE Radio using Preseem’s Global Search Capability, or
  • Selecting a CPE Radio from the list displayed in Network > CPE Radios.

The RF Link Rate Imbalance Metric appears in the bottom-right of the CPE Overview page for the selected CPE Radio. This metric is especially valuable for detecting asymmetric interference by comparing the Tx and Rx RF scores to determine whether interference is affecting the uplink or the downlink more severely. TL;DR:

  • High positive values indicate interference in the uplink direction.
  • Low negative values indicate interference in the downlink direction.

Ready to explore the updates? Check out the feature tour below:👇

For more Preseem Product Tours, Click Here. To see what's new in Preseem, Click Here. 

Avatar of authorMatt Duench
AnnouncementImprovement
5 months ago

📣 New Tarana BN Metrics in Preseem! 📣

Preseem's Proactive Platform brings commonality to access network and subscriber metrics across vendors, systems, and manufacturers. Our new charts and metrics for Tarana Base Nodes (BNs) introduces enhanced visibility and metrics for customers, giving you more insight and control over your network's performance. New metrics in this release: 

  • RF Airtime Utilization: This metric helps to simplify the task of identifying subscribers and BNs experiencing RF issues by approximating the current airtime utilization of the aggregated RF as reported by the Tarana BN.
  • GPS: This graph is used to identify situations of potential clock synchronization loss that can cause interference between radios that degrades network performance and the customer experience. The chart displays the number of satellites currently being tracked, and their status.
  • Port Utilization: This chart is used to identify potential misconfigurations or equipment failures by displaying inbound and outbound traffic across various ports on a Tarana BN, as reported directly from the Access Point. 
  • Diagnostics: New CPU and Memory Utilization charts allow you to monitor resource usage effectively.

Click on the image to take an interactive tour of the New Tarana BN Metrics in Preseem! 👇

Preseem Tarana BN Metrics Feature Tour

These new capabilities are immediately available to all Preseem customers who operate Tarana equipment. Interested to learn if you're maximizing the efficiency and cost effectiveness of your Tarana investment? Check out this blog post that explores how deployment strategies align with Tarana's recommendations in real-world scenarios, and take an interactive tour of the new features here! 

Avatar of authorMatt Duench