Preseem's Proactive Platform brings commonality to access network and subscriber metrics across vendors, systems, and manufacturers. Our new charts and metrics for Tarana Base Nodes (BNs) introduces enhanced visibility and metrics for customers, giving you more insight and control over your network's performance. New metrics in this release: 

• RF Airtime Utilization: This metric helps to simplify the task of identifying subscribers and BNs experiencing RF issues by approximating the current airtime utilization of the aggregated RF as reported by the Tarana BN.
  
• GPS: This graph is used to identify situations of potential clock synchronization loss that can cause interference between radios that degrades network performance and the customer experience. The chart displays the number of satellites currently being tracked, and their status.
• Port Utilization: This chart is used to identify potential misconfigurations or equipment failures by displaying inbound and outbound traffic across various ports on a Tarana BN, as reported directly from the Access Point. 
• Diagnostics: New CPU and Memory Utilization charts allow you to monitor resource usage effectively.

Click on the image to take an interactive tour of the New Tarana BN Metrics in Preseem! 👇

These new capabilities are immediately available to all Preseem customers who operate Tarana equipment. Interested to learn if you're maximizing the efficiency and cost effectiveness of your Tarana investment? Check out this blog post that explores how deployment strategies align with Tarana's recommendations in real-world scenarios, and take an interactive tour of the new features here! 

We’re excited to introduce Preseem’s all-new Global Search, designed to make finding what you need faster, smarter, and easier than ever. Whether you’re managing a fixed wireless or fiber network, our new search functionality helps you quickly locate everything across your network and subscribers in one place, putting an end to having to search across multiple vendors and systems.

What’s New?

• Comprehensive Search: Global Search covers everything – instantly returning information about your Fiber and Fixed Wireless network from Access Points, CPE Radios, OLTs, ONTs, PONs, as well as customer accounts, packages, and services all in one place. Whether you’re looking for subscriber information, network element inventory, or service details; you’ll find it fast in Preseem. There's even a hotkey!
• Flexible Search Criteria: Global Search will return all relevant results for partial text matches. You can also search by MAC address, provisioned IP address, site names, CIDR blocks, and much more; making troubleshooting, customer support, and network management simpler.

Let’s see it in action!

Take an interactive tour, and check out this feature video to learn more about the Global Search experience in Preseem. 

            Interactive Tour: Global Search Experience.                        Feature Video: Global Search Experience

How do I get it?

Current customers can start exploring these new capabilities in Preseem today, and discover just how powerful and easy managing your network can be!

We’re excited to announce the latest updates to Preseem’s Proactive Platform. Introducing support for Adtran SDX 6000 Series OLTs, BDCOM OLTs, and EPON technology. 

• BDCOM OLT, and EPON Technology Support: ISPs using BDCOM OLTs, and EPON technology can now leverage Preseem’s powerful insights for quicker troubleshooting and network-wide visibility.
• Adtran SDX 6000 Series OLT Support: Preseem now supports Adtran’s SDX 6000 series OLTs, enabling proactive monitoring, and faster support resolution across your fiber network. 

We're focused on building integrations across the vendors and technologies you commonly use, so that you don't have to. Whether using BDCOM, Adtran, or another vendor; Preseem offers a consistent, comprehensive platform to manage and optimize your network.

Hello Preseem Community! 

With so many vendors and systems deployed across your network, getting the insight you need to identify and troubleshoot issues proactively can be a huge challenge. That's why we're excited to tell you all about our latest release: New Fiber Network Insights. These new features work using the Preseem Platform to poll the Fiber network and collect PON, ONT, and OLT data; consolidating the metrics and presented in ways that make it easy for teams to know what to prioritize next.

New metrics included in this release are:

• Active PON Ports: The number of active PON ports on this OLT.
• Active PONs: The number of active physical PON channels on this OLT.
• Active ONTs: The number of active ONTs connected to all PON transceivers on this OLT.
• Loaded Tx/Rx: Understand and compare the throughput of your OLTs during the times of the day with the highest demand.
• Loaded Tx/Rx %: Displays how much of the maximum downstream/upstream capacity of a PON is being used during times of peak load.
• Min OLT Rx Power: Shows the 5th percentile lowest receive power level at the OLT, measured across all ONTs on this OLT for each day to help find PONs with relatively higher attenuation.
• Min ONT Rx Power: Shows the 5th percentile lowest receive power level at the ONT, measured across all ONTs on this OLT for each day to help find PONs with relatively higher attenuation.
• Rx Power Warnings: Displays the number of ONTs that have a warning or error level for the received power level, to more easily identify PONs with significant attenuation issues.
• Loaded Latency:  Unique to Preseem, this metric helps you understand and compare the latency experienced by subscribers on each of your OLTs during the times of the day with the highest demand. 

You can take a tour of the New Fiber Network Insights here:

Preseem customers operating Fiber networks can start using these new features immediately. You can also check out our help article to learn about the new OLT, ONT, and PON views.

If you're interested in using the new features, contact us to set up a meeting with your account manager. You can also check out our help article to learn about the new OLT, ONT, and PON views.

At Preseem, we’re always looking to improve our predictive capabilities. One feature operators love is our Access Point Subscriber Capacity number in the Plus tier. It takes local conditions into account, as well as the typical behavior of a subscriber during the ISP’s Peak Busy Hour, and returns a number that is a reasonable estimate of how much capacity remains expressed as subscribers. 

The Subscriber Capacity prediction has proven to be accurate for busier APs. However, for an idle AP with only one or two subscribers, it’s harder to predict precisely how much capacity more subscribers would use.

We’ve released an improvement to the underlying algorithm, specifically targeting APs that don’t have much usage. Simplified, APs that are idle will have their predictions calibrated using the AP behavior model collected across all Preseem customers.

As the AP grows busier over time, we rely increasingly on local conditions—a blended, continuous curve requiring no hand-tuning. With this new algorithm in place, Preseem customers can more accurately understand the subscriber capacity of their entire network for busy APs and new ones with few subscribers.

To recap, we’re improving Available Subscriber Capacity values to be more accurate on idle APs, helping you find more areas of your network with capacity to sell. This benefits sales and marketing, allowing overall network capacity calculations to be hyper-targeted and precise, increasing your operational efficiency!

Preseem is pleased to announce the availability of the Access Point and CPE Radio score APIs. These APIs enable Preseem's unique scores and subscriber capacity values to be integrated with other systems and used for data analysis.

The APIs use the same authentication mechanism as before. Scores and trends are currently updated once per 24 hours. Note that Plus features are a superset of Essentials features, so not all columns will be available in the Essentials tier.

Please let us know if you have any questions.

Preseem will be changing support requirements for Mikrotik APs on Monday, April 8, 2024. We’ll be requiring read-only API access from the Preseem poller. This is necessary to provide accurate Essentials link rates, airtime consumption, and Auto AP Capacity (in some configurations), and AP Subscriber Capacity for Plus.

No action is required if you don’t have any Mikrotik APs.

If you do have Mikrotik APs, check your email for more detailed instructions on what is required on your end. In brief, follow the Element Credentials guide, and secondly, configure Mikrotik APs for API access. Don’t forget to notify Preseem support when done.

Please let us know if you have any questions.

Preseem now shows network routers in the Network/Routers view. These are routers at network sites that are polled by Preseem for mapping IP addresses to services and network topology, which is required in some Preseem deployments.

This centralized view gives you an at-a-glance overview of all routers in your network that Preseem is polling, with metrics for each. You can see the health and status of each Router across all Sites, and by drilling into a router, you can see charts of its port metrics over time.

• Make sure all routers you expect Preseem to be polling are on this list. If a router is missing, it may not be provisioned in Preseem or it may not have SNMP enabled.
• Look for any routers in an Offline state. Preseem is no longer able to poll these routers.
• Look for any routers in an Error state. Preseem is having issues polling these, and you can drill into the Router Details to see the details of the error.

Please try it out and let us know if you have any questions.

If you missed our recent webinar on Preseem's new features for fiber and hybrid ISPs, don't worry—you can watch the recording here.

If you have a hybrid network and are interested in using the new features, contact us to set up a meeting with your account manager. You can also check out our help article to learn about the new OLT, ONT, and PON views.