New: Simplified Support User Permissions
We've introduced a new permissions model that makes it easier to manage your team's access to Preseem.
What's New:
- Support users now have a streamlined, read-only interface designed specifically for customer support activities
- New SSO users automatically receive Support permissions, ensuring they can help subscribers without risk of accidental changes
- Managers can easily elevate users to Operate permissions when network access is needed
No Action Required: Existing users retain their current permissions.
Further Reading: Managing Preseem User Permissions